Meet our team

Chris founded Crossroads to Recovery Counseling Services, LLC on January 1, 2020, driven by a deep personal commitment to helping others find freedom from addiction. A Licensed Chemical Dependency Counselor with nearly a decade of professional experience, Chris brings both clinical expertise and the hard-earned insight that comes from overcoming more than 25 years of severe alcoholism and drug addiction.

His own recovery journey fuels his passion for the 12-step philosophy and the evidence-based treatment modalities that form the foundation of the Crossroads program. These approaches were instrumental in transforming his life, and today they remain central to the hope and healing he offers his clients.

Chris holds a bachelor’s degree in Rehabilitative Studies from the University of Texas–Pan American. He launched Crossroads with a clear mission: to serve the underserved and to share the message of hope that once saved his own life. Known for his generosity and unwavering compassion, Chris is often described as having a heart of gold. He consistently goes above and beyond for those in need sometimes even providing pro-bono services to ensure that individuals without resources still receive the care and support they deserve.

Every day, Chris strives to empower clients to reclaim their futures and discover the possibility of lasting recovery.

Lidia serves as the HR director for Crossroads to Recovery Counseling Services, where she plays a vital role in supporting the organization’s staff and overall operations. She also manages all accounting functions with accuracy and professionalism, ensuring the business runs smoothly behind the scenes.

Bright, capable, and remarkably organized, Lidia is known for her ability to effortlessly manage multiple responsibilities both at work and in life. Her intelligence, dedication, and steady leadership make her an invaluable member of the Crossroads team.

Lisa Gonzales is the Chief Operating Officer and director of Marketing at Crossroads to Recovery Counseling Services, and a licensed Chemical Dependency Counselor (LCDC) whose dedication to helping others has made the recovery field both her calling and her saving grace. She maintains a full caseload, remaining deeply hands-on in her work while also guiding the organization’s operations and outreach.

With over a decade of experience, Lisa has a strong background in medication-assisted treatment (MAT), specializing in working with pregnant mothers, DFPS (CPS) clients, and individuals mandated to treatment by drug and specialty courts. She combines clinical expertise with compassion, taking a non-judgmental, client-centered approach to help individuals navigate the challenges of substance use and recovery.

Lisa’s passion lies in uncovering the underlying causes of addiction, developing coping strategies, and supporting clients in building a path toward lasting change. She creates a supportive environment where individuals can heal, grow, and reclaim control of their lives. Whether guiding clients through treatment or shaping the mission and vision of Crossroads, Lisa’s energy, heart, and commitment make her an indispensable leader and advocate in the recovery community.

Lisa Dreyfus is a Licensed Chemical Dependency Counselor and Program director known for her balanced leadership style that integrates clinical excellence with genuine empathy. With extensive experience in residential treatment, outpatient programming, youth services, and co-occurring disorders, she provides strategic direction grounded in evidence-based practice and a deep respect for the individuals and families our team serves.

As a leader, Lisa is committed to cultivating an environment where staff feel supported, valued, and empowered to provide high-quality care. She approaches program development and supervision through a trauma-informed, strengths-based lens, ensuring that organizational decisions reflect compassion, integrity, and the highest ethical standards.

Clinically, Lisa incorporates Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness, Hope Theory, and trauma-informed principles. She is highly skilled at building rapport with diverse populations, and she models the empathy, professionalism, and cultural responsiveness she expects within our program.

Lisa believes that every person has the capacity to recover, and that effective leadership begins with recognizing the inherent worth of both clients and staff. Her mission is to guide a program that not only delivers exceptional care, but also inspires hope, fosters resilience, and helps individuals build lives aligned with their values and potential.

I joined Crossroads to Recovery in September 2020, driven by the same purpose that has shaped my life for nearly two decades: helping people break free from addiction and reclaim their lives. My work in this field began not in a classroom or office — but through my own lived experience with drugs and alcohol. I found healing through the same 12-step principles and treatment approaches we practice here at Crossroads, and after making a conscious decision to get clean and sober in April 2003, I’ve remained committed to this work ever since.

Throughout my career, I’ve had the privilege of working across diverse treatment settings — from 12-step nonprofit programs to methadone clinics — and supporting individuals at every stage of recovery. I have overseen service contracts with local school districts and DFPS, and I’ve provided counseling to teens, parents, and adults. I’ve served as Clinical director across multiple agencies and have worked with clients of all ages and backgrounds.

I’ve also served as a DWIE instructor for the state of Texas and have been invited to speak and present at professional CEU conferences. With 15 years as a Licensed Chemical Dependency Counselor and 19 total years in the addiction and recovery field, I bring both clinical knowledge and personal insight to the work I do.

I believe strongly in this program — and in the truth that we cannot keep what we do not give away. My commitment is to continue giving back the hope, tools, and compassion that were once given to me, and to walk alongside others as they discover their own path to recovery.

Tina entered the field of Addiction Counseling due to her passion to help others and families get out of Addiction. Her passion stems from her own experience with addiction an d alcoholism. Tina has 7 years recovery and counting! Tina is a Trauma Certified Professional and Certified in Shamed Informed Therapy. Tina has worked with many different demographics of clients. Tina has a degree in Medical Administration and a Certificate in Addiction Counseling. Tina is currently working on her social work degrees in a dual program for bachelors and masters degrees. Tina’s approach is to develop a safe space for her clients, CBT , Motivational Interviewing, Positive psychology, AA Philosophy, and CPT. Tina works to help people understand addiction and any underlying issues that may contribute to their addiction and develop coping skills. Tina’s goal is to help her clients heal and learn how live a happy and productive life in Recovery. 

De Anna Melendez is a seasoned Licensed Chemical Dependency Counselor (LCDC) whose journey in the field began in 1999, earning her license in 2005. Driven by a deep passion for recovery, she is committed to helping individuals rebuild their lives and discover purpose beyond substance use.

Over the past two decades, De Anna has worked across a wide spectrum of treatment environments, bringing her expertise to Criminal Justice programs, Methadone Maintenance Treatment, women’s inpatient services, outpatient probation programs, California Prop 36 initiatives, detox and sobering units, and adolescent inpatient care. She has also facilitated State DWI Intervention and Anger-Management programs, equipping clients with practical tools for change.

Her counseling style integrates person-centered approaches, motivational interviewing, 12-Step philosophy, and Cognitive Behavioral Therapy, allowing her to meet clients where they are and guide them toward meaningful, lasting recovery.

De Anna holds an AAS in Human Services with a concentration in Addictions Counseling, is certified in Anger Resolution Therapy. She is pursuing her bachelor’s degree and is dedicated to advancing her career with the goal of becoming a Master-Level Clinician.

I’m Fernando Lozano, and I am grateful to bring over 25 years of substance abuse counseling experience and more than 21 years of supervisory leadership to this field. Over the course of my career, I have worked extensively in methadone treatment, outpatient programs, detox and residential settings, specialized female programming, and CPS/probation–focused IOP services. I have also served as a Qualified Credentialed Counselor for more than two decades, training and developing counselor interns, and have spent 13 years as a Treatment Supervisor and 7 years as a Program Director.

In addition to my clinical background, I am a certified character education instructor through a nonprofit organization and a Peer Specialist Supervisor — roles that allow me to blend professional insight with real-world lived experience and connection.

My approach is grounded in empathy, professionalism, ethical practice, and sincere motivation to support both clients and staff. I am committed to excellence in client care and to fostering a healthy, collaborative, and mission-driven treatment environment. I strive daily to uphold the 123 core counseling competencies of the LCDC profession and to be a meaningful asset to the teams and communities I serve.

Eddie primarily utilizes a Person-Centered approach to therapy as well as Cognitive Behavioral techniques and Psychoeducation. Through these approaches to therapy clients can work towards gaining better insight for the challenges they face while also providing them with the necessary skills to promote long-term emotional and mental growth.

In his spare time, Eddie enjoys spending time listening to music, reading, watching movies, watching college and professional football, and hanging out with his family and pets.  

Ana Cranfill is a compassionate and dedicated Clinical Counselor at Crossroads to Recovery Counseling Services, using a blend of Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT) within a Person-Centered framework. She prides herself on creating a safe, supportive environment where clients feel heard, valued, and empowered to make lasting changes in their lives.

Ana holds a bachelor’s degree in Rehabilitation Services with a concentration in Addiction Studies, as well as a master’s degree in clinical Rehabilitation Counseling from The University of Texas Rio Grande Valley. Her academic background, combined with her empathetic approach, allows her to guide clients through the challenges of recovery with skill and understanding.

Outside of work, Ana enjoys reading, solving puzzles, and practicing self-care, reflecting the balance and mindfulness she encourages in her clients.